Communication services

Our in-house communications team, DrumRoll, powers our engagement strategy – delivering financial and wellbeing communications that connect, motivate, and inform your people. 

We combine insight, design and delivery to create engagement strategies tailored to your workforce – from data-informed planning to creative execution that lands effectively. 

Refreshingly straightforward communication

We know every one of our clients is as unique as the projects we deliver for them. So while we’re focusing on insightful, strategic consultancy, clear and simple communications and achieving those measurable results, we ensure every strategy is tailored to your people, your scheme, and your business goals. 

Our ACDC framework ensures consistency and success:

Analysis

We help you understand your people and uncover what motivates them. Using GEM (Governance, Engagement, Monitoring) analytics and member surveys, we identify focus areas and tailor engagement bases on real insight.

Consultancy

Our consultants work in partnership with you to translate analysis into strategy, crafting engagement plans with clear, measurable objectives that align with your pension and benefits goals.

Delivery

Targeted, tailored communications delivered through the right platform at the right time optimises engagement, as well as increasing knowledge and response rates.

Check

We’ll monitor progress and ensure your communication strategy is delivering against agreed strategic goals. You’ll receive regular reporting and annual plans to measure what’s working and what we need to adjust.

The benefits for working with us 

• One trusted adviser across pensions, health, protection and wellbeing communications. 
• Data and insight-led communication strategies powered by GEM. 
• Tailored engagement that reflects your workforce’s needs. 
• Creative execution through DrumRoll’s team of writers, designers and consultants. 
• Communications that improve understanding, empower members and boost outcomes.