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Who we are
A resilient and forward-thinking business
We are a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,750 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 22% of FTSE 100 and 15% of FTSE 350 companies.
We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership.
Who we help
Our purpose
We empower people to secure better futures.
To achieve this, we foster strong relationships by communicating transparently, supporting growth, and championing diverse perspectives with respect and kindness. Our resolve for finding solutions sees us continually exploring new ideas, addressing challenges directly, and leveraging our collective expertise to drive excellence. We deliver proven impactful results by honouring commitments, striving for excellence, and embracing smart risks that propel us and our clients forward.
Our people
Our people are key to the success of our business and we are exceptionally proud of their loyalty and commitment to delivering a quality, efficient client service. People who join BW tend to stay, thriving in a professional learning environment and caring, friendly culture, underpinned by WorkSmart, our flexible working approach.
Our employees have a depth of consulting expertise and a breadth of administrative skills, supported by the latest technology that allows us to tackle a wide range of work – from advising small clients to dealing with large pension schemes and employers.
What our clients say
As a business committed to innovation, we provide fresh ideas that challenge a 'one-size-fits-all' mentality. Our latest scores from the Investor in Customers (IIC) show how our creative approach is delighting our clients.
We are therefore committed to do what we can by listening to you and understanding your needs. Whilst client teams are available to receive feedback at any time, clients are also invited to give feedback in a way which reflects their relationship with BW.
Leadership and governance
Our senior leadership team supports our people and our clients through strong communication and engagement, as well as by inspiring our teams to challenge the norm and find new solutions.
Whilst we expect challenges ahead, our leadership team has proved resilient amid the pandemic by playing to BW's strengths. This has allowed us to continue to serve and partner with our clients, while getting things done at pace, with enthusiasm and drive.
Leadership and governance
Our senior leadership team supports our people and our clients through strong communication and engagement, as well as by inspiring our teams to challenge the norm and find new solutions.
Whilst we expect challenges ahead, our leadership team has proved resilient amid the pandemic by playing to BW's strengths. This has allowed us to continue to serve and partner with our clients, while getting things done at pace, with enthusiasm and drive.
Sustainability
Narrow views of sustainability will leave us with very few options. We think critically about sustainable action, moving beyond standard ESG labels to start meaningful conversations with our clients.
Leading by example, be it through our net zero pledge, carbon offsetting activities or our partnership with multiple industry-focused climate initiatives, we keep sustainability at the heart of our business.
Doing the right thing
As a firm, we recognise that we have an impact that goes beyond our core business activities and, as a result, we have a dedicated team that drives corporate social investment (CSI) initiatives throughout BW.
To deliver this activity in a meaningful way, we have four key areas of focus: the environment, sustainable development, ethical procurement, and charities and volunteering.
Doing the right thing
As a firm, we recognise that we have an impact that goes beyond our core business activities and, as a result, we have a dedicated team that drives corporate social investment (CSI) initiatives throughout BW.
To deliver this activity in a meaningful way, we have four key areas of focus: the environment, sustainable development, ethical procurement, and charities and volunteering.
Diversity, equity and inclusion
We develop teams who give – and welcome – different opinions, views and cultural perspectives; bringing a real richness in our day-to-day activities.
We believe a diversity of thought achieves better business results, for ourselves and for our clients.
Building on our culture of doing the right thing, we want everyone at BW to feel able to bring their whole self to work from day one. We are a place where we all celebrate the beauty in all our differences and we can access a wider talent pool, without any boundaries or bias.
An award-winning team
Our success is built on rigorous commitment to client service, unique expertise and a culture of innovation.
Operating in highly competitive markets, our long list of achievements would mean little if they did not stand up to independent scrutiny. Our efforts are recognised by some of the most influential organisations in the industry.
Global networks
We operate MBWL International, a joint venture with Milliman, Lurse and Normandin Beaudry to provide our clients with coordinated, independent advice on their global pension arrangements. Our international joint venture is complemented by our affiliation with GLOBACS, where BW has been the UK representative for over 20 years.
