We provide services covering all aspects of unit-linked insurance management including unit pricing governance and methodology reviews, independent advice on discretionary practice, error investigation and rectification, product development and policyholder disclosures.

Unit linked insurance management is often overlooked.  How well do you understand and manage the risks?  In particular, unit pricing errors can be costly to both investigate and correct and fair treatment of policyholders is of paramount importance.

Experience

At Barnett Waddingham we have a wealth of experience in helping insurance firms ensure they take all reasonable steps to manage the risks they face to avoid unit pricing errors or fairness issues in the first place.  Our mix of consulting and ‘hands-on’ industry experience means we understand both the theory and, just as importantly, the practical issues that simply cannot be ignored.

Unit pricing related reviews and/or advice tailored to your specific needs.  This might cover some or all of:

  • governance structure
  • unit pricing methodology
  • application of discretion
  • unit pricing processes, controls and operational risk mitigation
  • compliance with the ABI Guide to Good Practice for Unit Linked Funds (ABI Guide)
  • compliance with policy terms and conditions and other disclosures
  • advice on the merging of unit-linked funds and addressing customer fairness as part of rationalisation exercises; 
  • representation on your unit-linked governance committee or equivalent to help ensure appropriate challenge (as required by the ABI Guide)
  • due diligence on outsourced operations

Rectifying errors

If unit-pricing errors or fairness issues do occur, we can help you investigate and put things right.  Very often there is no single ‘correct’ approach to rectification and we will identify the options available to you, taking into account any trade-off between the cost of any compensation payments that may be required and the administrative simplicity of the approach.

Product development

We also hold Chief Actuary roles for unit-linked firms and can help you with unit-linked product development including linked fund offerings and associated tasks such as systems development/testing and policyholder disclosures.