Do you really know how your employees are feeling right now? Are they actively communicating and happy? If they work from home, are they engaged and responsive? Or do they have issues that are simply not being addressed?
Listening to your workforce is critical. Whether in times of crisis or under familiar, typical circumstances, monitoring employees’ feelings and attitudes should be a routine activity.
By doing so, you identify issues of concern which can then be addressed in a timely manner. Employees who are engaged and feel like they have a voice within an organisation have higher levels of productivity, higher morale and tend to stay in their jobs longer.