"I am proud and inspired by the way our firm has risen to the challenge of working through the pandemic – with flexibility, resilience and a caring heart."
The situation surrounding coronavirus continues to move quickly but we have been working successfully to help clients meet their objectives and priorities without interruption.
Prior to the pandemic, Barnett Waddingham had a number of measures in place to ensure business continuity when dealing with any significant disruptions, and these are tested regularly as part of our robust Business Continuity Plan. Since the beginning of the lockdown, many of these measures have allowed us to deal ably with the situation.
Thanks to the preparedness of our Pension Administration team, over
pensioners successfully received their payment as normal amid the first week of the lockdown.
satisfaction rating (out of 10) was over
on the experience of returning to the office, based on our survey of BW workers who have so far returned.
of our workers returning to the office who responded to our survey said they felt safe, supported, informed and had good provision of sanitising products.
We continue to monitor the situation as it develops, and will take the appropriate action as necessary. We want you to know how much we appreciate your flexibility and understanding during this time. Should you have any queries whatsoever, please speak with your key contact(s) at Barnett Waddingham as soon as possible.
"Barnett Waddingham’s transition to work from home during the coronavirus has been exceptional. To be frank, I didn’t even notice on my first call. To me, it feels like business as usual."
"Online logging in is unaffected. I’d like to take this opportunity to say thank you for such a robust virtual work from home transition."
"It is great to see that BW are proactive and efficient…communication like this goes a long way to help justify the decision we made to change SIPP providers."