With over 20 years experience in employee benefits, Lucy works with employer HR and Reward teams, across both DC pension and health and protection and flexible benefit services.
This involves supporting clients with ongoing governance and adhoc projects including pension and benefit reviews to pension scheme transitions.
Lucy's clients include employer governance committees managing master trust or group pension arrangements, and HR, benefits and reward teams on their wider benefit offering.
Significant experience
- Providing advice and support to employer governance committees to deliver effective governance and manage scheme oversight.
- Support clients including Trustees with scheme provider review and selection, design, risk management.
- A member of the BW DC audit and Technical Help teams.
- Client Lead across key Health & Protection clients.
- Worked on a number of complex DC Trust to Master Trust projects, including pension harmonisation.
"Updating clients regularly helps to build trust and creates the best long term working relationships. Being there for them when issues arise is what really matters and often gives the most rewarding outcome too."