Noting the success of and feedback from any recent communication exercises and considering whether to make changes in the future as a result
Considering how communication strategies may affect the trustees’ aims and the resources available. For example, an enhanced transfer value opportunity with a deadline may warrant a more involved communication approach than a routine compliance document
For larger schemes, considering input from a communications consultant
Periodically considering the scheme’s communication strategy as a whole to see whether changes could be appropriate. This is particularly important when the scheme’s business plan is changed
Periodically producing statutory disclosure materials such as the chair’s statement for DC arrangements
