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Barnett Waddingham
0333 11 11 222
Meaningful and productive employment

Bridging the employment experience gap

Read our latest research
Barnett Waddingham’s recent research study reveals a considerable gap in the UK between the experience employees have of being employed and what employers believe this to be.

Four insightful research papers have now been produced. Using robust survey techniques, they show that only 19% of employees think there is a high level of wellbeing in their workplace. In contrast, 61% of employers believe this to be the case. This suggests that employers do not have an accurate understanding of the needs of their employees.

This gap is not restricted to wellbeing. A lack of open, honest communication and engagement between employers and employees is creating a sense of “them and us” rather than “we.” Only 15% of employees believe the success generated by the organisation is shared fairly, compared to 70% of employers.

When looking specifically at how remuneration is communicated, the gap is almost just as wide. Only 32% of employees feel that there is genuine openness and transparency about remuneration, compared to 68% for employers – a gap of 36%.

The lack of trust within organisations should be of real concern for employers.

Key findings:

43%

of employees believe their organisation will be more successful in five years’ time compared to 77% of employers

32%

of employees are "coasting" at work and have significantly lower levels of employment experience and satisfaction than their more productive colleagues

15%

of employees believe that organisational success is shared fairly compared to 70% of employers and there is also a strong belief that the pay gap is too wide

19%

of employees believe the level of wellbeing in their organisation is high compared to 61% of employers

Get in touch

Damian Stancombe - Head of Workplace Health and Wealth

"The gap and misalignment between employer rhetoric and employee reality needs to be recognised and taken more seriously. In some businesses the gap is a huge chasm and in others a mere plank of wood would adequately span the divide. The problem is companies have failed to identify the size and nature of the gap. Nevertheless, bridging it will help employers reap the benefits of a two-way adult relationship, increasing productivity and having a more engaged workforce."

Get in touch with Damian

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